Members

Manage Your Membership

Need to update your credit card, manage your account or family plan, or ask a billing question? Choose whichever option below works best for you.

Manage Your Account

Three Ways to Get It Done

Online

The fastest way to update your credit card, manage your account or family plan, and handle billing questions.

Open Member Portal

Email

Email customerservice@cheetahclean.com with your name, phone number, license plate, and account number.

Email Us

Phone

Prefer to talk it through? Give our customer service team a call at (270) 842-0286 and we'll take care of the rest.

Call Us

Cancel Your Plan

Want to Cancel Your Plan?

Want to cancel your Unlimited Member Plan? Please use the button below to provide additional details and our team will be in touch soon.

Request Cancellation

Membership FAQs

Questions & Answers

If you have your pass number, please visit any Cheetah Clean Car Wash location to transfer a new pass to a different vehicle. If you need your pass number, please call us at (270) 842-0286.

No, you will not receive a refund. Your plan remains active until your next billing date.

You will need to stop by a location to reactivate your plan or email us at customerservice@cheetahclean.com or contact customer support at (270) 842-0286.

Not a Member Yet? Go Unlimited

Unlimited washes, family plan savings, and a personal touch on every vehicle. Join today and see the difference for yourself.